Shipping policy
Last Updated: September 2026
Thank you for shopping with RAINVÉ. We aim to make your shopping experience simple and transparent. Please review the information below regarding order processing, shipping, delivery, and tracking.
Order Processing
Orders are typically processed and prepared for shipment within 1–5 business days after your order is placed.
Processing time includes order verification, preparation, packing, and handover to the shipping carrier.
Please note that weekends and public holidays are not considered business days. During promotional periods, holidays, or periods of unusually high order volume, processing may occasionally take longer.
Estimated Delivery Times
Once your order has been shipped, estimated delivery times are:
United States: 7–20 business days
International Orders: 10–25 business days
Please note that these estimates begin from the date your parcel is shipped, not the date your order is placed.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your destination, local carrier operations, customs processing, weather conditions, public holidays, or other circumstances outside our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking information to update after your parcel has been handed over to the carrier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review your shipping information carefully before completing your order. If you notice an error after placing your order, contact us as soon as possible.
Once an order has been shipped, we may not be able to change or redirect the delivery address.
International Shipping
RAINVÉ may ship to selected international destinations.
International delivery times can vary depending on the destination country, local postal services, customs procedures, and other factors outside our control.
Customs inspections or local carrier delays may occasionally extend the estimated delivery timeframe.
Delayed Packages
Occasional delays may occur due to circumstances outside our reasonable control, including:
- Carrier disruptions
- Customs processing
- Severe weather
- Public holidays
- High-volume shopping periods
- Incorrect or incomplete delivery information
If your tracking information has not updated for an extended period or your order has exceeded the estimated delivery timeframe, please contact us and we will assist you.
Lost or Damaged Packages
If your package appears to have been lost in transit or arrives damaged, please contact us as soon as possible with your order number and relevant details.
We will review the situation and assist you with the appropriate next steps.
Multiple Packages
In some cases, items within the same order may be shipped separately due to inventory availability or fulfillment arrangements.
If this occurs, you may receive more than one tracking number and your packages may arrive on different dates.
Contact Us
If you have any questions about shipping or your order, please contact:
RAINVÉ
Email: blatant_squeaky_5d@icloud.com
We’ll be happy to assist you with your order.